Q. Why was this site developed? A. To provide a place where self publishers can sell their books at a more than reasonable price. Q. Why is the ISBN Required ? A. ISBN is required to ensure buyers receive what they purchase.
Q. How long does it take to get my book listed? A. We prepare the ad within 24 hours, we send a link to your ad and it goes live after your approval.
Q. How are ads managed. A. Everything is done through the service request. One service request per ad.
Q. How long does it take to get paid after my book sells? A. Payment is initiated within 24 hours after the sale.
Q. How are payments initiated? A. Payments are initiated through your preferred payment method upon delivery of your purchase.
Q. What payment methods are available? A. Company Check, PayPal, Zelle
Q. How much do I receive after selling my book? A. Sellers receive the sale price minus seller bank fees (if any) minus 15%.(my fee)
Q. Who is responsible if a shipment gets lost? A. The contract is between the buyer and the seller. We just provide the platform.
Q. How do we make changes once an ad goes live? A. Changes are made through the service request. Sellers are entitled to 4 changes per year.
Q. What additional fees does the seller have to pay? A. Sellers are responsible for payment processing fees ONLY related to the sale.
Q. How are sold items shipped? A. We generate and post the shipping label to the service request & email the shipping label to the seller.
Q. How long is the shipping label valid? A. The shipping label is valid for 24 hours, after that the seller will need to generate their own label.
Q. Who decides the shipping method? A. The buyer makes this decision at the time of the sale.
Q. Where can I ask additional questions? A. You can post any question into the service request.
Q. How long are ads good for? A. Ads are active until your book sells.
Q. How many categories can my book display in? A. Ads are displayed in only one category.
Q. What happens if I change my mind and decide to not sell the book once its been sold? A. Update the service request, do not ship the book, and we will issue a refund.
Q. How do we contact you to ask questions? A. Our preference is through the service request. We do have chat functionality, or can call you on request.
Q. When I choose "Create Account" where does that take me and where am I creating an account? A. This button allows you to create an account in our online store where books are bought and sold.
Q. Do I need to create an account in the online store? A. No, but if you plan to visit the store frequently and make multiple purchases, this will speed up checkouts.
Q. When creating service requests, it can be as a Guest user or as myself. Should I create my own account? A. We recommend creating an account in the Service Request system so you can manage your activities easier.
Q. Why not use sites like Marketplace where items can be listed for free? A. FB Marketplace is full of scammers. On my site, items are bought with confidence from secure sources.
Q.How much does it cost to list a book? A. A small cost of $5.00.
Q. If I have multiple copies of the same book to sell, how many ad spaces do I need to purchase? A. Only one, that's part of the value using our site. Just tell us how many copies you have.
Q. If I have a box of books, how many ad spaces do I need, and what do I use for ISBN? A. Only one ad space is required, we won't validate all ISBN's.
Q. If I have multiple boxes of books to sell, should I list each box separately and with their own ad space? A. Yes, because shipping will be calculated based on dimensions and weight of the box.
